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The people working in these areas, and even the people who understand the project as a whole, are separated from each other.

Instead they used a process of discussion.They brought together those already living in the city, those who would need to provide services and through agencies heard the voices of refugees themselves.

They allowed worries, concerns and aspirations to be voiced, using the modelling to inform debate and to regulate emotional catastrophising.No process like this can be perfect but it can be good: constructive, educational and democratising.Research suggested that many of these values had been achieved..

There is no doubt that there is complexity in the world.There are competing beliefs, experiences, traditions and thus there are no perfect designs, no perfect solutions, however there is always the opportunity for great processes and great outcomes.

Within change and complexity, we cannot hope to reach these aspirations by simply sticking with tradition.

We must like Tevye, flex, weigh things up and at times dispense completely with the way things were done.Normally, a project’s data is segmented by department: finance, engineering, logistics...

The people working in these areas, and even the people who understand the project as a whole, are separated from each other.Chip Thinking®️ brings everyone together.

It looks at a process from end to end, whether that be a manufacturing process, or a people-driven process, like a hospital.This process is broken down into spaces where key parts of value are added.